Shipping & Returns
Shipping
All orders are shipped out from Miami, Florida, Monday-Friday.
Orders totaling $85 USD or more (before taxes and shipping, after discounts) are eligible for Free Standard Shipping.
Please allow 3-5 business days to process and pack your order before it ships. Weekend and holiday orders start processing the next business day. We are not able to update any shipping address after it has been input in your order, therefore we advise you to check this information before completing your order. As soon as your package is scanned by our shipping partner you’ll be able to see tracking information.
OOGA is not responsible for any lost, damaged, or stolen packages after delivered.
If you’re missing item(s) or your shipment or if you have concerns about the products you received, contact us within 7 days of the delivery date.
Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.
Returns
All sales are final, except as described in our Terms for damaged, defective, incorrect, or missing items. (and if you no longer need the item, keep it as an excuse to throw another party!)